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Ortigia Sicilia

Ortigia is a small Italian soap and scent company founded in Sicily by Sue Townsend.
The luxurious range of soaps, scents, creams, candles and lotions are formulated using natural products indigenous to Sicily and inspired by the aesthetics, colours and scents of Italy’s most historic and tropical region.

RETURNS & EXCHANGES

Prior to returning any products, kindly initiate the process by sending an email to: manager@quattrotizi.com

GENERAL

Acknowledging that not every item is an ideal match, products with intact tags in their original, unworn, unaltered, and unwashed state are eligible for return.

The following items are ineligible for refunds and exchanges:

Fragrance
Apothecary
Underclothes
International orders
SALE items discounted 30% or more

Customers are responsible for the shipping costs of returns to 946 Grady Avenue, Charlottesville, VA 22903. For items exceeding $75 in value, it's advisable to use a trackable shipping service or opt for shipping insurance. We cannot guarantee receipt of your returned item.
Refunds will be processed to the original payment method for items returned within 30 days of purchase. Beyond the 30 days, a store credit will be issued up to 90 days from purchase.
Please allow 1-2 business days for the processing of returns from the date of receipt. Please note that your banking institution may require an additional 3-5 days to complete the refund transaction.

If you have inquiries about sizing before making a purchase, don't hesitate to contact us at 434.825.9229.

434.825.9229

manager@quattrotizi.com

SHIPPING

Orders are handled from Monday to Saturday until 5pm ET. Shipments will go out within 24 hours, except during store closures, holidays, and for orders requiring verification. If you place an order after weekday hours or on non-business days, it will be promptly processed on the next business day. Although instances of service delays and extended processing times are infrequent, they can still occur.

INTERNATIONAL SHIPMENTS

We offer international shipping through USPS, DHL, and UPS based on the destination. Shipping charges are calculated at checkout using discounted carrier rates, allowing us to pass on savings to our customers.

Please be aware that VAT/Duties/Customs charges are not included in the displayed prices and are not collected during the order processing on our web store. International shipments may incur customs or duties charges, which vary by country and must be paid by the package recipient. Customs processing time and delays are not Quattro Tizi's responsibility and depend on the policies of the destination country. The purchasing customer bears full responsibility for all associated costs if the purchaser refuses to accept an international shipment.

For specific shipping requests, please reach out to us at 434.825.9229.

Sid Mashburn Spread Col Sport Shirt - Persimmon/Spruce/Lavender

Vince Big Sky Plaid Cotton Button-Front Shirt - Rapids Combo

Vince Italian Cotton Corduroy Button-Front Shirt - Teton

Hiroshi Kato The Brace Vintage Back Sateen - Sage Smoke

Foemina Remington Dress - Black Stripe

Ilio Nema Arion Hand Dyed Silk Shirtdress - Red Tie-Dye

Ilio Nema Olive Hand Dyed Silk Caftan - Red Tie-Dye

Ilio Nema Thaddeus Caftan - Blue Sarong Voile

Sieg Co Record Rack

Smathers & Branson Natural Light Ornament in Khaki

Shinola The Runwell Desk Clock - White

Black & White The Rolling Stones

Penelope Chilvers Blanca Suede Embroidered Boot Bitter Chocolate

Veja Women's V-12 Extra White

One Grey Day Mallory Cardigan - Canvas

Penelope Chilvers Goldie Embroidered Cowboy Boot - Peat

Closed Hi-Sun Jeans - Blue/Black

Alex Mill Soho Scoop Vest in Linen Cotton - Tan

A.Emery The Morgan Sandal - Gold

One Grey Day Raleigh Cardigan - White

Country/Region

Country/Region

Ortigia Sicilia

Ortigia Ambra Glass Plate & Soap

Ortigia Bergamotto Soap 25g in Tin

Ortigia Large Green Spotty Bowl

Ortigia Small Green Spotty Bowl

Ortigia Bergamotto Glass Plate & Soap

Ortigia Hand & Body Wash 275ml Glass - Green

Ortigia Bergamotto Decorated Candle

Ortigia Ambra Nera Glycerine Soap Small Box

Ortigia Zagara Glass Plate & Soap

Ortigia Fico d'India Shower Gel 250ml

Ortigia Elephant Tray

Ortigia Tray Butterfly

Ortigia Fico d'India Hand & Body Wash 300ml

Ortigia Florio Glass Plate & Soap Box

Ortigia Fico d'India Glass Plate & Soap

RETURNS & EXCHANGES

GENERAL

SHIPPING

INTERNATIONAL SHIPMENTS

Sunday

12PM - 5PM

Monday

CLOSED

Tuesay -Wednesday

11AM - 5PM

Thursday-Saturday

11AM - 6PM

On-line 24/7

A. Emery The August Sneaker - Black Suede

A.Emery The Jalen Sandal - Black

A.Emery The Morgan Sandal - Gold

Ace Rivington Double Gauze Camp Shirt - Camo